Disclaimer

1 General Disclaimer

The website neolifeayush.com, including all services, consultations, products, content, wellness guidance, video consultations, appointment booking systems, Ayurvedic information, educational materials, e-commerce services, and related facilities (collectively referred to as the “Platform”), is operated by NEOLIFE WELLNESS CENTER (“Company,” “We,” “Us,” or “Our”).

By accessing, browsing, registering, booking consultations, purchasing products, participating in video consultations, or otherwise using the Platform, users (“User,” “You,” or “Your”) expressly acknowledge, understand, and agree to the terms of this Disclaimer.

If the User does not agree with any portion of this Disclaimer, the User must immediately discontinue use of the Platform and related services.

2 Informational and Educational Purpose Disclaimer

All information, content, wellness guidance, Ayurvedic recommendations, articles, blogs, videos, educational materials, treatment discussions, consultation summaries, product descriptions, lifestyle suggestions, herbal recommendations, nutritional suggestions, and wellness-related content made available on the Platform are provided solely for general informational, educational, and wellness awareness purposes.

The information provided on the Platform shall not be interpreted as:

• Guaranteed medical advice.
• Emergency healthcare services.
• Assured diagnosis.
• Confirmed treatment plans.
• Medical prescriptions under all circumstances.
• Guaranteed cure or prevention of diseases.
• Replacement for licensed emergency medical care.

Users are advised to independently consult qualified medical professionals, licensed healthcare practitioners, or emergency medical services wherever necessary.

The Company does not warrant that any information available on the Platform is complete, accurate, current, scientifically conclusive, or suitable for every individual circumstance.

3 Ayurvedic Consultation Disclaimer

The Platform may provide Ayurvedic consultation services through online, offline, telephonic, chat-based, or video consultation systems.

Users expressly acknowledge and agree that:

• Ayurvedic wellness practices may produce varying outcomes depending upon individual body constitution, lifestyle, diet, pre-existing conditions, allergies, medication history, and adherence to wellness recommendations.
• Consultation outcomes cannot be guaranteed.
• Ayurvedic consultation services are wellness-oriented and complementary in nature.
• Consultation guidance may not substitute emergency or specialized medical treatment.
• Users remain solely responsible for evaluating whether consultation guidance is appropriate for their individual circumstances.
• The Platform does not guarantee symptom relief, disease cure, permanent recovery, or treatment success.
• Any reliance placed upon consultation guidance is entirely at the User’s own discretion and risk.
• The Company shall not be liable for consequences arising from delayed treatment, self-medication, incorrect interpretation of wellness guidance, or failure to seek appropriate emergency healthcare assistance.

4 Video Consultation Disclaimer

The Platform may provide video consultation and telecommunication services using integrated or third-party communication technologies.

Users acknowledge and agree that:

• Technical failures, software interruptions, internet connectivity issues, device malfunctions, audio disturbances, and communication disruptions may occur during consultations.
• The Company does not guarantee uninterrupted or error-free consultation sessions.
• Consultation quality may depend upon network stability, device quality, environmental conditions, and user cooperation.
• Consultation advice is based solely upon information voluntarily provided by the User.
• Incomplete, inaccurate, or misleading disclosures by the User may adversely affect consultation outcomes.

The Company shall not be liable for:

• Communication failures.
• Delayed consultations.
• Missed appointments caused by connectivity issues.
• Misunderstandings during consultation sessions.
• Technical limitations affecting video or audio quality.
• Consequences arising from inaccurate information submitted by Users.

Users are advised to seek immediate emergency medical attention for urgent or life-threatening conditions instead of relying solely upon online consultation services.

5 No Doctor-Patient Relationship Disclaimer

Accessing the Platform, browsing wellness information, reading content, purchasing products, or interacting with informational materials shall not automatically establish a doctor-patient relationship, therapist-client relationship, fiduciary relationship, or guaranteed treatment relationship between the User and the Company.

A formal consultation relationship may only arise subject to applicable laws, professional acceptance, consultation confirmation, and operational procedures.

The Company reserves the right to refuse consultations, discontinue services, or decline treatment requests where deemed appropriate.

6 Product Disclaimer

The Platform may facilitate the sale of Ayurvedic medicines, herbal formulations, wellness products, supplements, oils, skincare products, nutritional products, and related wellness items.

Users expressly acknowledge and agree that:

• Product effectiveness may vary from person to person.
• Ayurvedic and herbal products may interact differently depending upon age, body condition, medical history, allergies, lifestyle, and existing medication usage.
• No product sold through the Platform guarantees cure, treatment success, disease prevention, or medical recovery.
• Product descriptions are provided for informational and marketing purposes only.
• Users should carefully read labels, warnings, dosage instructions, ingredient lists, and precautions before usage.
• Users remain solely responsible for determining product suitability.
• The Company shall not be liable for allergic reactions, misuse, overdose, self-medication consequences, adverse reactions, improper storage, or failure to follow usage instructions.
• Users are advised to consult qualified healthcare professionals before using products during pregnancy, chronic illness, severe medical conditions, or concurrent medical treatment.

7 Health and Medical Disclaimer

The Platform does not provide emergency healthcare services.

The Company does not guarantee:

• Medical diagnosis accuracy.
• Disease cure.
• Prevention of illness.
• Symptom elimination.
• Guaranteed treatment outcomes.
• Permanent wellness improvement.
• Medical compatibility for every User.

Users acknowledge that health outcomes depend upon multiple factors beyond the control of the Company including:

• Individual body constitution.
• Existing diseases.
• Lifestyle choices.
• Genetic conditions.
• Medication interactions.
• Dietary practices.
• Environmental factors.
• Compliance with treatment or wellness guidance.

The Company strongly recommends seeking emergency medical assistance for serious, urgent, or life-threatening conditions.

8 Fitness, Wellness, and Lifestyle Disclaimer

Any wellness recommendations, yoga guidance, dietary suggestions, herbal recommendations, fitness discussions, meditation advice, detox suggestions, or lifestyle guidance available on the Platform are general wellness suggestions only.

Users participate in such activities entirely at their own risk.

The Company shall not be liable for:

• Physical injuries.
• Health complications.
• Allergic reactions.
• Mental stress.
• Lifestyle-related adverse consequences.
• Nutritional imbalances.
• Exercise-related injuries.

Users should independently assess their physical condition and consult qualified professionals before implementing wellness recommendations.

9 Third-Party Disclaimer

The Platform may contain links, integrations, references, advertisements, or access to third-party services including:

• Payment gateways.
• Communication platforms.
• Logistics providers.
• Diagnostic partners.
• External wellness providers.
• Social media platforms.
• Third-party websites.

The Company does not control, endorse, verify, or guarantee the accuracy, legality, availability, quality, or security of third-party services.

Users access third-party services entirely at their own discretion and risk.

The Company shall not be liable for acts, omissions, interruptions, failures, damages, or losses caused by third-party providers.

10 Website and Technology Disclaimer

The Platform is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind.

The Company does not guarantee that:

• The Platform will always remain available.
• The Platform will operate without interruption.
• The Platform will be error-free or virus-free.
• Data transmission will remain fully secure.
• Technical defects will always be corrected immediately.
• Platform functionality will meet every User expectation.

Users acknowledge inherent risks associated with internet-based services including cyberattacks, hacking, malware, unauthorized access, data breaches, telecom failures, and software vulnerabilities.

The Company shall not be liable for losses arising from such events beyond reasonable control.

11 Payment Disclaimer

Payments made through the Platform may be processed through third-party payment gateways or banking systems.

The Company shall not be liable for:

• Payment failures.
• Banking delays.
• Unauthorized transactions caused by User negligence.
• Gateway interruptions.
• Banking server failures.
• Refund delays caused by financial institutions.
• Technical issues affecting payment processing.

Users remain responsible for safeguarding payment credentials and ensuring lawful use of payment instruments.

12 Shipping and Delivery Disclaimer

Delivery timelines displayed on the Platform are estimated timelines only and not guaranteed commitments.

The Company shall not be liable for delivery delays caused by:

• Courier failures.
• Weather conditions.
• Government restrictions.
• Transportation disruptions.
• Strikes.
• Remote area limitations.
• Force majeure events.

Risk of transit damage or delay may exist during shipping.

13 Limitation of Liability Disclaimer

To the maximum extent permitted under applicable law, the Company, its proprietors, consultants, doctors, practitioners, employees, affiliates, representatives, technology providers, logistics partners, and service providers shall not be liable for:

• Direct or indirect losses.
• Incidental damages.
• Consequential damages.
• Medical complications.
• Emotional distress.
• Financial losses.
• Loss of business or profits.
• Data loss.
• Reputation damage.
• Health complications.
• Consultation misunderstandings.
• Product-related adverse reactions.
• Technical interruptions.

Users access and use the Platform entirely at their own discretion and risk.

14 User Responsibility Disclaimer

Users remain solely responsible for:

• Providing accurate information.
• Seeking emergency medical care where necessary.
• Reading product labels and warnings.
• Following dosage instructions.
• Maintaining confidentiality of account credentials.
• Evaluating suitability of wellness recommendations.
• Independently verifying information before acting upon it.

The Company shall not be liable for consequences arising from User negligence, misuse, misunderstanding, or unauthorized activities.

15 No Warranty Disclaimer

The Company expressly disclaims all warranties, representations, and guarantees whether express, implied, statutory, or otherwise including but not limited to:

• Merchantability.
• Fitness for a particular purpose.
• Non-infringement.
• Continuous availability.
• Consultation accuracy.
• Guaranteed wellness outcomes.
• Product suitability.
• Technical compatibility.

No oral or written information provided by the Company shall create warranties unless expressly stated in writing.

16 Indemnity Disclaimer

Users agree to indemnify and hold harmless the Company, its proprietors, affiliates, consultants, doctors, practitioners, employees, service providers, and representatives from claims, damages, liabilities, costs, penalties, and expenses arising from:

• Misuse of the Platform.
• Violation of laws.
• Incorrect User disclosures.
• Product misuse.
• Unauthorized activities.
• Violation of this Disclaimer or Terms and Conditions.

17 Governing Law

This Disclaimer shall be governed and interpreted in accordance with the laws of India.

Any disputes arising in relation to this Disclaimer shall be subject to the exclusive jurisdiction of competent courts located in Udupi, Karnataka.

18 Modification of Disclaimer

The Company reserves the unrestricted right to modify, revise, replace, update, or remove portions of this Disclaimer at any time without prior notice.

Updated versions shall become effective immediately upon publication on the Platform.

Continued use of the Platform constitutes acceptance of revised terms.

19 Contact Information

NEOLIFE WELLNESS CENTER
Door No:4-1-38, Dr. Muraleedhara N G-Building,
Udupi-Town, Amalapady Block,
Behind Lions Bhavan Road,
Udupi-City, Udupi District, Karnataka – 576103.
Mobile no: 94814898666
Email: neelavar.murali@gmail.com
Website: neolifeayush.com