Neolife Wellness Center
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Neolife Wellness Center
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We are committed to protecting your personal information and your right to privacy.
Last updated: May 16, 2026This Privacy Policy (“Policy”) describes the manner in which NEOLIFE WELLNESS CENTER, operating under the brand name “NEOLIFEAYUSH” (“Company,” “Platform,” “We,” “Us,” or “Our”), collects, receives, stores, handles, processes, transfers, discloses, and protects personal information and sensitive personal data of users who access, browse, register, interact with, or use the website neolifeayush.com, mobile applications, digital platforms, communication systems, wellness portals, video consultation systems, e-commerce systems, or any related services operated by the Company.
The Platform provides services including but not limited to Ayurvedic consultation booking, Ayurvedic doctor appointment booking, online and offline Ayurvedic wellness consultation, video consultation and teleconsultation services, Ayurvedic therapy and treatment booking, sale of Ayurvedic medicines and wellness products, herbal supplements and nutraceutical e-commerce services, wellness education and informational services, online payment processing and subscription services, lifestyle guidance, wellness coaching, and related wellness services.
This Policy is framed in accordance with applicable laws including: Information Technology Act, 2000; Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011; Digital Personal Data Protection Act, 2023; Consumer Protection Act, 2019; Telemedicine Practice Guidelines issued by relevant authorities; and applicable Indian healthcare, taxation, consumer, and cyber laws.
By accessing or using the Platform, users expressly acknowledge, understand, and consent to the collection, processing, use, disclosure, and storage of information in accordance with this Policy.
For the purpose of this Privacy Policy:
The Platform is legally operated by:
NEOLIFE WELLNESS CENTER
A Proprietorship Firm
UDYAM Registration Number: UDYAM-KR-26-0031871
Registered Office Address: Door No:4-1-38, Dr. Muraleedhara N G-Building, Udupi-Town, Amalapady Block, Behind Lions Bhavan Road, Udupi-City, Udupi District, Karnataka – 576103.
The Company may collect, store, process, and maintain various categories of personal and technical information from users depending upon the nature of interaction with the Platform.
Users understand that such information may constitute sensitive personal data under applicable law.
The Company generally does not store complete debit card or credit card credentials unless specifically required under law or banking regulations.
These technologies are used to improve user experience, remember preferences, maintain login sessions, analyze traffic patterns, monitor website performance, and deliver personalized content and advertisements. Users may disable cookies through browser settings, although certain functionalities may become unavailable.
The Company processes information for legitimate and lawful purposes including:
The Platform may provide video consultation and teleconsultation services through third-party or integrated communication technologies. Users expressly acknowledge and agree that:
The Platform may facilitate the sale of Ayurvedic medicines, herbal products, supplements, oils, wellness products, skincare products, nutritional products, and related items.
Users acknowledge and agree that:
The Company processes personal information based upon:
Users may withdraw consent subject to legal or operational limitations.
The Company may share information with:
The Company shall make reasonable efforts to ensure that third-party service providers maintain confidentiality and security standards. The Company does not sell personal information to unauthorized third parties for independent commercial exploitation.
User data may be processed, stored, or transferred to servers located outside India where cloud service providers or technical vendors operate internationally. Users expressly consent to such transfer, storage, and processing subject to applicable laws and reasonable data protection measures.
The Company retains information only for as long as necessary for:
Even after account deletion requests, certain records may continue to be retained where required by law or legitimate business necessity.
Subject to applicable law, users may have the right to:
The Company may reject or restrict requests where legally permissible or operationally necessary.
The Company implements reasonable security measures including:
However, no digital platform can guarantee absolute security, and users acknowledge inherent internet-related risks.
Users remain solely responsible for information voluntarily shared through the Platform.
The Platform may contain links to third-party websites, payment gateways, pharmacies, communication platforms, or external services. The Company does not control or assume responsibility for the privacy practices, content, policies, or operations of external platforms. Users access third-party services at their own discretion and risk.
The Platform is not intended for persons below 18 years of age without lawful parental or guardian supervision. The Company does not knowingly collect sensitive data from minors without appropriate authorization. If unauthorized minor data is identified, reasonable steps may be taken to remove such information.
To the maximum extent permitted by law, the Company shall not be liable for:
Users use the Platform at their own discretion and risk.
Users may contact the designated Grievance Officer regarding complaints, disputes, privacy concerns, or data-related grievances. All grievances shall be addressed within timelines prescribed under applicable laws.
The Company reserves the unrestricted right to amend, revise, modify, replace, or update this Privacy Policy at any time without prior notice. Updated versions shall become effective immediately upon publication on the Platform. Users are encouraged to periodically review this Policy.
By accessing, browsing, registering, purchasing products, booking appointments, participating in video consultations, uploading documents, or using services on neolifeayush.com, users expressly confirm that they have read, understood, and agreed to this Privacy Policy and consent to the collection, processing, storage, and disclosure of information in accordance with applicable laws.
Door No:4-1-38, Dr. Muraleedhara N G-Building,
Udupi-Town, Amalapady Block,
Behind Lions Bhavan Road,
Udupi-City, Udupi District, Karnataka – 576103
Mobile: 94814898666
Email: neelavar.murali@gmail.com
Website: neolifeayush.com