Return and Refund Policy

Last updated: March 2026

1. Medicine Return Eligibility

Returns are accepted only for damaged, incorrect, or expired medicines reported within 24 hours of delivery.

2. Non-Returnable Items

Opened, temperature-sensitive, and personalized healthcare products are generally not eligible for return.

3. Refund Timeline

Approved refunds are initiated within 5-7 business days to the original payment method.

4. Verification

Our support team may request order photos, batch labels, and invoice details before approval.

5. Related Policies

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